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6 bis street Denis Papin · ReimsDeposit to the workshop · Expedition from FranceMoon–Come to · 10h–12h and 14h–19h
L’Atelier ElectroTo understand, to extend.
Ask for a written estimate Send my equipment

Your diagnosis and then your written estimate.

The device and failure, contact details, then payment secure. You keep the decision on any repair.

Diagnosis by material and failure*No repair without agreementGuarantee 3 monthsReply in open hours

Your device and its failure

  1. Apparatus and Disrupt
  2. coordinates
  3. entered

The fields marked on an asterix are mandatory. Your email address is required to receive the follow-up of your request.

Your device and its failure

A precise model and the observed symptoms help us to guide your request.

Do you prefer to go to the workshop?

Deposit your device directly to the store, without online request. Support fee announced at the reception before your agreement.

6 bis street Denis Papin, 51100 Reims · Address and time
From Monday to Friday: 10h–12h and 14h–19h to.

  • Search for the breakdownMeasurement and analysis of the material.
  • Study the solutionsComponents or possibilities of recovery.
  • Preparing your written estimateYou decide before any repair.
How to re-contact

This information remains in the private monitoring of the workshop.

A precise description avoids a go-to-back: displayed message, noise, fall, liquid, forced cable and attempts already made. Answer during the opening hours, from Monday to Friday from 10h to 12h and from 14h to 19h.

The category of mutual assistance

An anonymous version, limited to the device and the useful symptom, is also automatically published on the forum.

Automatic classification : The type of intervention shows only the consistent rubrics. Select the subrubric that exactly corresponds to the device.

This anonymous publication is automatic.Your name, phone, e-mail, address, city, file reference, serial number and internal details are excluded from the public summary. Do not enter any other personal data in the description of the failure.

The sending of this form includes the publication of this anonymous version. The Forum Charter and the Privacy PolicyThe link received by email will allow you to access the discussion and request its withdrawal.

Send to secure. The written estimate remains transmitted even if the forum is unavailable. Only anonymous summary is public.

A question before you engage?Call the 09 74 37 79 47 or Write to the workshopYou keep the decision on any repair.

Illustration of a console
PC, Mac, consoles and electronicVisual Illustration

What happens afterwards

  1. 1
    You fill out the form
    The more accurate it is, the more direct you can be.
  2. 2
    We read the symptoms.
    We will check if any information is missing before the deposit or sending.
  3. 3
    Diagnosis by material and failure* at the workshop
    The device is checked. you will receive the proposal before any repair.
  4. 4
    You decide
    We do not commit to any paid repair without your validation.

Payment in 2, 3 or 4 times with Alma

For eligible repaid bills, subject to acceptance. The online diagnosis is fixed in one time. Conditions of Alma.

How does the payment work multiple times?

For individuals, Alma allows you to pay the eligible repairs in 2, 3 or 4 times, depending on your eligibility, with a remaining balance to pay from 50 to 5,000 €, subject to acceptance by Alma. The options, schedule and possible fees are presented by Alma before validation. Online diagnosis is settled in one time, including for a Thermomix.

Illustration of components and tracks on an electronic map
Understand the fault before making a decision.Diagnosis, written estimate and agreement before intervention.Visual Illustration
● Save on this repair.

The air by L'Atelier Electro · without franchise

Subscribe to immediately 8.91 € per monthuntil the 50% of the workforceThe price is expensive, no commitment. The subscription is often paid back from the first intervention..

See the offers

The opinions of our customers on Google

They have given their equipment to the workshop.

4,9 / 5326 views of Google

The PS5 Interviews · 5/5 on Google

“Work fast, serious and very professional.”
by MvilineVisit in September 2026 · The Google Opinion

Supporting a PC · 5/5 on Google

“with a lot of professionalism.”
The Cabin CharpentierVisit in July 2026 · The Google Opinion

Repair of a PS5 · 5/5 on Google

“A very good price and welcome to the top.”
by William TrinelVisit in September 2026 · The Google Opinion

Selecting reviews published on Google, consulted by the The overall rating focuses on all the 236 reviews, not only on this selection.

Read all the reviews on Google

Your diagnosis and then your written estimate.

Your device, then your choice of support

Return to the device or check the deposit at Reims before you continue; the price is displayed before payment.

Transportation costs are your charge at the time of shipping and return. These costs are different from diagnosis and repair.

Back to my device.View the direct deposit to Reims

Postal repair in Europe

From UK, Ireland, Malta, trust your equipment to our French workshop

You can send your console, computer or compatible device from all over Europe. The hardware is diagnosed at Reims, a written estimate is presented before intervention, and then the return package is sent with tracking to your address.

Organize my sending Ask for a diagnosis
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