The equipment must be controlled.
Screen, battery, charging, overheating, connector, noise, shock or liquid require a deposit to Reims or a secure shipping. The written estimate is set after physical check.
Preparation of the Diagnostic Workshop
Service · Reims
Repair PC and Mac to Reims
Fixed and portable computers · Windows, MacOS and Linux
PC or Mac slow, black screen, failure? we are looking for the cause, then you get a written estimate before any repair.
Your data is counting. Sign the important files as soon as requested.
Devis for free
A closed front before intervention
Guarantee 3 months
What symptoms describe your computer best?
We separate hardware failure from software problem
Slow computer, black screen, unable start, swollen battery, overheated or reversed liquid: control takes both hardware and system. We isolate the cause before replacing a piece or reinstalling anything, then we submit you a clear written estimate.
Are you in Reims or in the Grand Reims? Computer Science at Reims for schedules, deposit without appointment and local support.
Materials measures
Food, battery, charging, memory, storage, temperatures, screen and mother card are controlled according to the symptom.
Systems and Software
Windows, macOS or Linux: Startup, drivers, updates, malicious software and system integrity are verified without automatic reinstallation.
Data processed in addition
A fragile support should not undergo unnecessary tests. The risk is explained before copying, cloning or attempting to recover.
Proportionate repair
Screen, keyboard, battery, connector, SSD or mother card component: the replacement is limited to what the diagnosis justifies.
Your next step
A problem, a system or both?
Explain what you observe. The exact diagnosis and written estimate are preceding the decision of repair.
Watch before replacing
Two computers with the same black screen may have completely different failures. measurements and tests direct the intervention.
Repair at the workshop or remotely support?
The problem is software.
Settings, messaging, slowdown without abnormal noise, pilot or software can sometimes be treated remotely. If the doubt is about the hardware, we will tell you before the session.
See help from a distanceFrom the contact to the rear machine
You contact us
Phone, email, chat or in the store: we exchange the symptom and give you the first clues.
Free diagnosis
You deposit the device or you send it. We open it, we test it, we look for the real cause.
The Ferguson
You are called with a crypted written estimate. you validate before we start the repair.
Repair & Return
New or equivalent pieces, pro welding, tests, warranty on the intervention.
The questions we are asked most often
How long does it take to repair a computer?
The workshop communicates a realistic time with the written estimate before work, instead of announcing an identical time for all failures.
Does a PC or Mac repair delete the data?
A hardware intervention usually does not delete the data, but no failure storage medium allows absolute guarantee. The workshop specifies the risk and offers backup or recovery when technically possible.
Do you want to make Windows, MacOS and Linux?
Yes. Diagnosis can be on the system, drivers, the boot, software or hardware. A reinstall is proposed only after verifying the data and the cause of the problem.
Can I send a computer from another city?
A shipping folder allows you to identify the machine and its symptoms before a followed shipping to the Reims workshop.
What to do after you have a cash on a computer?
Turn off the computer, turn off the charging machine and don’t try to light it. Avoid the hair dryer or rice: the workshop must be able to quickly check the map and oxidation.
What types of computers are supported?
The workshop diagnoses the PCs, laptop PCs, PC gaming, workstations, MacBook and iMac, under Windows, macOS or Linux.
Related Services
PC Setting on Measurement
Configuration, assembly, cabling and testing of a PC suited to play, create, calculate or daily work.
Micro-Sudge
Targeted repair of connectors, tracks and mother card components when the complete replacement is not justified.
Repair of smartphone
Screen, battery, charging port, camera, audio and mother card on the main smartphones brands.
A written estimate explained. a decision that belongs to you.
01We check your device.
A symptom is not enough to conclude.
02You validate the written estimate.
No repair undertaken without your consent.
03Keep the thread
Devices, invoices and tracking in your customer space.
● Save on this repair.
The air by L'Atelier Electro · without franchise
Subscribe to immediately 8.91 € per monthuntil the 50% of the workforceThe price is expensive, no commitment. The subscription is often paid back from the first intervention..
After a sinistrate
Do you need a technical report for your insurance?
Real diagnosis, material identification, photographs and motivated conclusion: written estimate of whether the device is repairable, certificate only if the examination establishes its irreparability.